The door sometimes opened spontaneously, or “changed its mind” during closing, seemingly without rhyme or reason.
After checking the opener settings and electrical wiring and finding nothing wrong, our technicians unplugged the unit and looked at the safety sensors, where they found a frayed wire creating false positives in response to small background vibrations. Replacing the offending wire did the trick.
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* $29 service call - deducted from the service
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